Shipping Policy

Shipping Policy

1. Processing Time

  • Order Processing: 1-3 business days.
  • Business Days: Monday to Friday, excluding holidays.
  • Cut-off Time: Orders after 2 pm (IST) are processed on the next day.

2. Shipping Methods and Delivery Times

  • Domestic (within India):
  • Standard: 3-7 business days.
  • Expedited: 1-3 business days.
  • International:
  • Standard: 7-21 business days.
  • Expedited: 3-7 business days.

Delivery times are estimates and may vary.

3. Shipping Rates

  • Calculated based on weight, method, and destination.
  • Displayed at checkout.

4. Tracking

  • Shipping confirmation email with tracking number provided.
  • Allow 24-48 hours for tracking updates.

5. Customs, Duties, and Taxes

  • Domestic Orders: Inclusive of taxes.
  • International Orders: Customer responsible for customs, duties, and taxes.

6. Shipping Restrictions

  • No shipping to P.O. Boxes, APO/FPO addresses, or restricted countries.
  • Notifications are available at checkout if you cannot ship to your location.

7. Lost or Damaged Packages

  • Lost: Contact us within 30 days of expected delivery.
  • Damaged: Contact us within 7 days with the order number and photos.

8. Incorrect Shipping Information

  • Ensure accurate address. Re-shipment costs due to incorrect addresses are the customer’s responsibility.

9. Contact Us

  • Email: [email protected]
  • Phone: +919582367519
  • Address: Shop No.42, DLF Market, Sector 11D, Faridabad Haryana, 121006

Thank you for choosing Global Ayucare!

This policy is effective as of 01.01.2025 and subject to change. Please review periodically for updates.